In the era of digital technologies, strong IT support is crucial for any company. IT support professionals ensure the smooth operation of computer systems, network management, security processes, and technical assistance for users.   

This course is designed for individuals who want to gain comprehensive knowledge and practical skills to start or advance their careers in IT support.   

Throughout the course, participants will explore IT infrastructure administration, Network troubleshooting and diagnostics, Data protection and cybersecurity principles, Software management and user support strategies. Each session includes hands-on assignments, allowing students to apply their knowledge in real-world scenarios.   

The course follows a hybrid format—most sessions will be held online, but due to the nature of certain topics, some sessions will be conducted in-person.